Only a handful of countries can match the outstandingly diverse flora and wildlife of this corner of paradise. Covering an archipelago of over 17,000 islands, Indonesia is home to a dramatic landscape of imposing volcanos, lush rainforests and pear-white beaches. In order to help this destination cope with the consequences of the coronavirus pandemic, the COVID-19 Relief Programme for Tourism supported 20 businesses here between December 2020 and May 2021.

Meet the Businesses!

CV Mandiri Alor Lestari Alam

What we do: CV Mandiri Alor Lestari Alam is a tour operator that works in ecotourism & community development and provides tours to unique destinations.

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Other Side Experience

What we do: Other Side Experience run guided bicycle tours in Jakarta & beyond. We create job opportunities for urban youth.

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Mana Earthly Paradise

What we do: Mana Earthly Paradise is a progressively conscious eco-hotel in Ubud.

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Central Borneo Guide

What we do: Explore the Beauty of Borneo Hidden Heritage, Nature, and Culture.

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Kampung Marketer

What we do: Kampung Marketer provides educational tourism for SMEs and businesses from any area to learn about e-commerce and Digital Marketing in a focused, rural learning atmosphere. 

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What we do: A travel agency with core value to sustain responsible tourism, empower local economy and community.

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Kadal Nusantara Perkasa

What we do: We are a digitalization platform for MSMEs in tourism to sell online and take digital payments

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Gemilang Media Wisatama

What we do: We are a start-up in the field of sustainable tourism development in Indonesia through consulting services, media publications, and tour packages.

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Prima Eka Bahari

What we do: We are a sustainable luxury scuba diving resort with marine biologist & photography experts.

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Stilt Studios Design

What we do: We design, build and operate prefabricated studios.

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Prima PAS Lombok

What we do: We provide Accounting, IT Software, HR Administration, Tax & Business Setup Consulting services for SMEs

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Bali Nusantara Mulia Utama

What we do: We are a management consultancy for hospitality & lifestyle businesses in Bali. 

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What we do: Vividerm provides sustainable and reef-safe sunblock for every ocean-related tourism activity.

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Digdaya Semesta

What we do: CV. Digdaya Semesta is a makerspace who connects designer and artisan to create products from waste and leftovers.

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Jelajah Semesta Berkah Nusantara 

What we do: We are a tour operator who wants to broaden people’s experience while also educating to travel responsibly.

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What we do: DMC specialized in design and full implementation of events and adventure for B2B market.

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Livingseas Explorers Indonesia

What we do: Livingseas is a scuba diving school and dive trip operator which focuses on conservation.

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Gatraco Mitra Safetindo 

What we do: Social Enterprise to provide special services for wheelchair users, city tours and courier cargo.

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Cilota Bali

What we do: Producing palmyra palm sugar and handicrafts based on local community empowerment.

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Sebatu Sanctuary Eco-resort

What we do: We offer uniquely built sustainable accommodations in a rural and partially forested setting.

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None of Indonesia´s holiday locations have captured the minds of international travellers, or achieved the global success as a tourism hotspot, more than the island of Bali. 

In this iconic destination, where 80% of the local economy relies on tourism, COVID-19 has meant that almost 3,000 people working in the industry have lost their jobs, and over 73,000 have been forced to take unpaid leave. (Jakarta Post)  

Cynthia Hassan, the co-founder of Impact Hub Jakarta - a community of locally-founded impact innovation incubators, accelerators and coworking spaces in Indonesia, explains this further: “After the 2002 and 2005 bombings, the effect was just temporary and the government was quick to take action, so the island rebounded quickly as a leading tourism destination. Now, as the pandemic rages on with no end in sight, the future seems bleak for most Balinese working in the tourism industry. Bali´s status as the premier Indonesian destination for international tourists was taken for granted, and the sudden drop in the number of tourists has become extremely hard to manage for the people on the ground.”  

The island has seen its economy contract by 10.98% in the second quarter of 2020, a direct consequence of having welcomed only 1.1 million tourists in the first half of the year, compared to 2.9 million during the same period last year. (New York Times)  

“It´s the passion for travelling that makes people think of creative ways to remove these obstacles” says Cynthia, “We are seeing that the Balinese are taking steps to attract domestic tourists. Meanwhile, digital nomads that can work remotely from anywhere in the world choose Bali as a coworking destination, a cool alternative spot where they can enjoy the beauty of Bali while working from “home”.”  

In order to stimulate domestic tourism, the Indonesian government has set aside IDR 443 billion (around EUR 25.6 million) as early as February 2020 from its IDR 910 billion (around EUR 52.6 million) economic stimulus package, just to create discounts for domestic tourists who’d like to visit one of ten priority destinations, which includes Bali. (Statista) 

The road to recovery is long, but the complete halt in operations for the industry also means that unexpected opportunities have arisen, such as the chance for authorities and park operators to assess the impact of tourism on the ecosystems of natural parks and conservation areas. Meanwhile, the government is offering free tours and staycations to 4,440 Balinese residents, in a seven-week tourism dry-run to promote the international holiday hotspot and test its coronavirus health protocols.  

“In Balinese culture, there is the belief that the gods are trying to harmonize nature.” Cynthia concludes, “All things happen for a reason, and now that they are less busy, they can pause, take a break and realize the natural beauty of their island and thus become more grateful for their surroundings.” 

In a bid to support the recovery and growth of Indonesia´s tourism industry, enpact and the TUI Care Foundation joined forces to implement the COVID-19 Relief Programme for Tourism between December 2020 and May 2021, a project funded by the German Society for International Cooperation (GIZ) on behalf of the Federal Ministry for Economic Cooperation and Development (BMZ).


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