TUI Care Foundation supports projects in holiday destinations worldwide. Our priority destinations are popular holiday destinations for European holidaymakers and holiday destinations with specific development needs.
TUI Care Foundation is a member of the Association of Fundraising Organisations (VFI). All fundraising activities by the TUI Care Foundation follow the code of conduct of the VFI. TUI Care Foundation is recognised by the Dutch tax authorities as a General Benefit Institution (ANBI). The foundation is registered in the heart of Europe in Rijswijk, the Netherlands.
When we started TUI Care Foundation, we made a promise that 100% of donations from holidaymakers would go directly to support projects in the holiday destination. TUI covers all the organisational costs for the fTUI Care Foundation, such as salaries, office space and communication. This means 100% of all customer donations go directly to the selected cause.
Each year, TUI Care Foundation accounts publicly for its expenditure in an annual report.
Proper handling of complaints is important to TUI Care Foundation and we have a complaint procedure in place. You can report a complaint to us via the contact form.